FAQ

Q: Is the library open on Saturday?

A: Yes, JCL is open from 9:00 AM- Noon on Saturdays.

Q: Does the library close for lunch?

A: No, the JCL is open Monday through Friday from 9:00AM-5:00PM and Saturday from 9:00AM-Noon. Special holiday closings may vary.

Q: Do you accept donations of used books, tapes, DVDS, CDs?

A: Yes. If we cannot place them in the collection, we can sell them or give them away.

All gifts are to be used at the library’s discretion.

Q: How can I make a donation or send a memorial?

A: We accept donations in any amount in person, by mail (213 Walnut St, Newport, AR

72112) or also online.

Q: Can I search the card catalog online at home on my computer?

A: Yes. Go to https://jacksoncolib.wordpress.com/ on the “Card Catalog” tab.

Q: How much do copies cost?

A: A photocopy is 10 cents per page. Color copies are 25 cents per page for 8.5×11 and 50 cents for ledger size.

Q: Does the library have free wireless internet access?

A: Yes, no password needed to access.

Q: How much does it cost to send or receive a fax?

A: $1 per page to send or receive.

Q: Does the library notarize? 

A: Yes, we have one public notary on staff. Notary services are available when she is working. Notary service is free of charge.

Q: Can I get help typing a resume or filling out a job application?

A: If time allows, the staff can sometimes assist with questions about word processing and online applications.

Q: How much is a library card?

A: Borrowing books is FREE for Jackson County residents. Come in and apply for the card and you will receive it through the mail in 2-3 days. Replacement cards are $1.00 for each replacement.  Checking out CDs , audiobooks and DVDs is also FREE. We lend Nook e-readers, picture identification is required to check the Nooks out.

Q: How can I find information on my ancestors?

A: We have census records dating back to 1820 through 1940 on microfilm and onlinedatabases, Ancestry.com (in library use only).  Heritage Quest at home via our webpage. We have the Newport Independent available from April 1901- , Tuckerman Record, starting in 1926, Jackson County Democrat.  We also have school registration records and school annuals from Newport and some surrounding schools.

Q: How can I use Ancestry.com and ProQuest from home?

A:  ProQuest, yes, go to the library’s website and log in using your Jackson County Library Patron ID number found on your library card. Ancestry, no, can only be accessed inside the library only.

Q: Where can I get free e-Books?

A: Project Gutenberg and Amazon free e-Books are two good resources to try.  Pixel-of-Ink and Inspired Reads is a great source for free e-books.  Access to Freading’s ebook library is provided through the library’s website; the link is at the bottom of the page.  Login with your library card and last name.

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