FAQ

Q: Is the library open on Saturday?

A: Yes, JCL is open from 9:00 AM- Noon on Saturdays.

Q: Do you accept donations of used books, DVDS, or CDs?

A: Yes. If we cannot place them in the collection, we can sell them or give them away.

All gifts are to be used at the library’s discretion.

Q: How can I make a donation or send a memorial?

A: We accept donations in any amount in person, or by mail at 213 Walnut St, Newport, AR 72112.

Q: Can I search the card catalog online at home on my computer?

A: Yes. Go to https://jacksoncolib.wordpress.com/ on the “Card Catalog” tab.

Q: How much do copies cost?

A: A photocopy is 10 cents per page. Color copies are 25 cents per page for 8.5×11 and 50 cents for ledger size.

Q: Does the library have free wireless internet access?

A: Yes, no password needed to access.

Q: How much does it cost to send or receive a fax?

A: $1 per page to send or receive.

Q: Does the library notarize? 

A: Yes, we have one public notary on staff. Notary services are available when she is working. Notary service is free of charge.

Q: Can I get help typing a resume or filling out a job application?

A: If time allows, the staff can sometimes assist with questions about word processing and online applications.

Q: How much is a library card?

A:  Borrowing books is FREE for Jackson County residents. Your Library card is issued at no charge; replacement cards are $1.00 for each replacement.  Checking out any library material is free. 

Q: How can I find information on my ancestors?

A: We have census records dating back to 1820 through 1940 on microfilm and online databases, Ancestry.com (in-library use only).  Heritage Quest at home via our webpage. We have the Newport Independent available from April 1901- , Tuckerman Record, starting in 1926, Jackson County Democrat.  We also have school registration records and school annuals from Newport and some surrounding schools.

Q: How can I use Ancestry.com and ProQuest from home?

A:  ProQuest, yes, go to the library’s website and log in using your Jackson County Library Patron ID number found on your library card. Access to Ancestry.com is limited to in-library use only.

Q: Where can I get free e-Books?

A: Jackson County Library is part of the Arkansas Digital Library Consortium, which means our patrons have access to over 40,000 eBooks and audiobooks. An unencumbered library card is required these materials. Your library card number is the logon and password for this resource. Access to Freading’s ebook library is provided through the library’s website; the link is at the bottom of the page. Login with your library card and last name.

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